Privacy Policy

HouseCalls Mobile RV Service, LLC  ·  Effective date: May 1, 2025  · 

housecallsrv.com

HouseCalls Mobile RV Service, LLC ("HouseCalls," "we," "us," or "our") is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information. By using our website or submitting a service request, you agree to the practices described in this policy.

We collect information you provide directly to us through our service request questionnaire and any other forms on this website. This may include:

• Your name, mailing address, and RV location address
• Phone numbers and email address
• RV details — year, make, model, class, VIN, and state of registration
• Description of the services you are requesting
• Any special access instructions or notes you provide

We also collect basic technical information automatically when you visit our website, such as your browser type, device type, and pages visited. This information is collected through standard website analytics tools provided by GoDaddy and does not identify you personally.

We use the information you provide solely to operate and improve our business. Specifically, we use it to:

• Contact you to schedule and confirm service appointments
• Prepare for your service visit and arrive properly equipped
• Maintain a service history record for your RV
• Send appointment reminders or follow-up communications
• Improve our services based on customer feedback

We do not sell, rent, or trade your personal information to any third party for marketing purposes — ever.

Your information is stored securely in our customer relationship management system (QuoteIQ) and may pass through the following third-party tools as part of our normal business operations:

• Microsoft Forms — used to collect your initial service request
• Zapier — used to securely transfer your information between systems
• QuoteIQ — used to manage your customer record, scheduling, and invoicing
• GoDaddy — our website hosting provider

Each of these providers maintains their own privacy and security standards. We share only the minimum information necessary for each tool to perform its function.

We may disclose your information if required by law or to protect the rights and safety of our business or others.

If you provide a phone number and indicate that you consent to receive text messages, we may send you appointment confirmations, reminders, or service updates via SMS. You may opt out of text communications at any time by replying STOP to any message or by contacting us directly. Standard message and data rates may apply.

Our website uses cookies — small text files stored on your device — to help the site function properly and to understand how visitors use our site. This is managed through standard GoDaddy website tools. You may disable cookies through your browser settings, though some features of the site may not function as intended if you do so.

You have the right to:

• Request a copy of the personal information we hold about you
• Request correction of any inaccurate information
• Request deletion of your personal information from our records
• Opt out of any communications at any time

To exercise any of these rights, please contact us using the information below. We will respond to all requests within a reasonable timeframe.

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

We may update this Privacy Policy from time to time as our business or applicable laws change. When we do, we will update the effective date at the top of this page. We encourage you to review this policy periodically.

Contact us
HouseCalls Mobile RV Service, LLC
Mooresville, Indiana, USA
housecallsrv.com

(765) 299-8965
dr.dave@housecallsrv.com

This privacy policy was last reviewed and updated on April 25, 2026. HouseCalls Mobile RV Service, LLC is registered in the state of Indiana, USA. This policy is intended to comply with applicable U.S. federal and Indiana state privacy guidelines.